Revenue Blindspots
Welcome to "Revenue Blindspots," the monthly podcast powered by Otter.ai, where we shine a light on the hidden challenges and unexpected lessons that shape the careers of top revenue leaders. Hosted by Sam Jacobs, CEO of Pavilion, each episode invites industry titans to share the pivotal blind spots that impacted their leadership, strategy, and growth.
This podcast isn't just about uncovering mistakes; it's about learning from them to equip the next generation of revenue executives with the insights needed for success in today's dynamic marketplace. Tune in to gain actionable wisdom and learn how to adapt and thrive amidst the unexpected.
Revenue Blindspots
The M&A Integration Blind Spot: Autonomy vs. Synergy
Post-acquisition, most leaders promise: “Nothing changes for 6–12 months.” According to Xero CRO Ashley Grech, that’s exactly how you destroy deal value. In this episode of Revenue Blindspots, Sam Jacobs and Ashley unpack the hidden costs of “leaving the acquired company alone,” how to decide which teams to integrate and when, and why you should start with the customer experience—not org charts. They also dig into the tension between regional vs. functional structures and Ashley’s practical advice for rising revenue leaders in an AI-driven world: deeply understand the underlying workflows before you try to automate them.