
Revenue Blindspots
Welcome to "Revenue Blindspots," the monthly podcast powered by Otter.ai, where we shine a light on the hidden challenges and unexpected lessons that shape the careers of top revenue leaders. Hosted by Sam Jacobs, CEO of Pavilion, each episode invites industry titans to share the pivotal blind spots that impacted their leadership, strategy, and growth.
This podcast isn't just about uncovering mistakes; it's about learning from them to equip the next generation of revenue executives with the insights needed for success in today's dynamic marketplace. Tune in to gain actionable wisdom and learn how to adapt and thrive amidst the unexpected.
Revenue Blindspots
Decoding Churn: Enhancing Retention in High-Growth Businesses
Dive into a conversation with Kyle Norton, CRO of Owner.com, as he reveals the journey of addressing churn in a fast-growing SMB-focused business. Kyle discusses the challenges of identifying the true causes of churn and the strategic decisions required to improve retention. This episode offers valuable insights for leaders managing high-growth companies looking to refine their customer success strategies and enhance product value perception.